CUSTOMER CARE
i am happy to help all customers with customization or commissions. any questions can be sent through the contact form and will be answered within a 48 hour period. your satisfaction is very important and all feedback is always welcome.
PRIVACY & SAFETY
all customer information is kept secure + private for the best shopping experience possible. nothing is given out and nothing is kept, your information is safe with third party verification.
PAYMENT METHODS
- credit + debit cards
- paypal
- offline payment
*All original artwork or commissions are non-refundable. Elyse House owns all rights to the artwork created, regardless of original's purchase, ergo, prints, lighters, and all other created products from images of original pieces will still be used.
*elysehouse.com, and elyse house herself, are not liable for malfunctions in accessories after opening of product packaging (if your lighter blows up in your hand, contact bic, please).